The coast road between the dunes and the Atlantic, from the air

Visit us

Our two galleries in Swakopmund

See the stones in daylight, try pieces on, and talk to a gemmologist. Both galleries are in the centre of Swakopmund.

Mon–Fri 09:00–18:00 · Sat 09:00–13:00

Hansa Building

1 Hendrik Witbooi Strasse, Hansa Building, Swakopmund 13001, Namibia

Phone: +264 64 405 566
Hours: Mon–Fri 09:00–18:00 · Sat 09:00–13:00 · Sun closed · public holidays 09:00–13:00
December: Mon–Sat 10:00–19:00, plus the last two Sundays before Christmas
Closed 25 and 26 December and 1 January
Languages: English · Wir sprechen Deutsch
Here since: 1990, next to the historic Hansa Hotel

About this gallery Directions

Mon–Fri 09:00–18:00 · Sat 09:00–13:00

Sam Nujoma Avenue

25 Sam Nujoma Avenue, Swakopmund 13001, Namibia

Phone: +264 64 405 738
Hours: Mon–Fri 09:00–18:00 · Sat 09:00–13:00 · Sun closed · public holidays 09:00–13:00
December: Mon–Sat 09:00–18:00, plus the last two Sundays before Christmas
Closed 25 and 26 December and 1 January
Languages: English · Wir sprechen Deutsch
Here since: 2000; home of our workshop, completed in 2005

About this gallery Directions

Before you come

Seen a piece online? Reserve it and tell us which gallery; we will have it ready.
Ask about a stone's origin and any treatment. We tell you what we know before you buy.
Flying home? Ask for the itemised invoice for customs, or let us ship it with DHL.
Shopping tax-free: we fill in your VAT refund card, and you claim the Namibian VAT back at the airport or port where you leave the country, under NamRA rules. Keep the piece in your hand luggage: Customs needs to see it before you check in.

Contact

WhatsApp: +264 85 288 8904
Email: info@aajewell.com.na

December, Monday to Saturday and the last two Sundays before Christmas: Hansa Building 10:00–19:00, Sam Nujoma Avenue 09:00–18:00. Closed 25 and 26 December and 1 January. Other public holidays: 09:00–13:00. Wir sprechen Deutsch.

Tax-free shopping

Tax-free shopping for visitors

We fill in your VAT refund card when you buy. You then claim the 15% Namibian VAT back when you leave the country, under NamRA rules.

Who can claim: visitors who do not hold a Namibian passport. Holders of Namibian permanent residence, work or study visas cannot claim.
Minimum: purchases worth more than N$250, including VAT.
Keep it in your hand luggage: Customs must see the piece and stamp your invoice before you check in. No inspection, no refund.
Where: at the VAT refund offices at Walvis Bay Airport (the nearest to Swakopmund) and Hosea Kutako International Airport. At other exit points, Customs takes your claim on a VAT 16 or VAT 17 form.
Fees: the refund office deducts an administration fee (published as 1% of the claim, at least N$15 and at most N$500) and any bank charges.
Allow time: arrive at the airport early; the claim takes a while.

This summary is based on published guidance and is for convenience only. Rules and fees can change, so please check the current requirements with the VAT refund office before you travel.

Shipping

Shipping with DHL

We ship with DHL within Namibia and worldwide.

Within Namibia: standard delivery takes 5–7 business days, tracked: N$200, free on orders over N$2,000. Express takes 2–3 business days: N$400, free on orders over N$15,000.
International: DHL Express, 10–15 business days, tracked: N$750, free on orders over N$20,000.
Import duties and taxes: charged by your country when the parcel arrives. They are not included in our prices or shipping rates and are paid by the recipient.
Natural materials: pieces made with natural materials need permits to leave Namibia, so ask us before you decide.

To discuss shipping, email info@aajewell.com.na, WhatsApp +264 85 288 8904, or call Hansa Building on +264 64 405 566 or Sam Nujoma Avenue on +264 64 405 738.